Jira Admin Essentials (TTDV7540)

About This Course:

This two-day, instructor-led course provides participants with essential skills for configuring, maintaining, and administering Jira Software in a team or enterprise environment. Learners will gain hands-on experience managing projects, users, workflows, and automation rules within Jira Cloud. By the end of the course, they will be able to confidently design projects, assign permissions, and optimize Jira for agile project management practices. 

The course emphasizes practical administration through guided labs, enabling students to build real-world Jira configurations that support agile delivery teams. 

Course Objectives:

• Understand Jira’s core concepts, structure, and terminology. 

• Create and configure Scrum or Kanban projects using both team-managed and company-managed templates. 

• Set up and manage user access, permissions, roles, and groups. 

• Customize workflows, screens, and fields to match organizational processes. 

• Configure agile boards, backlogs, and sprints. 

• Implement automation rules to streamline recurring tasks. 

• Create dashboards and reports for tracking progress and team performance. 

• Integrate Jira with other Atlassian and external tools (e.g., Slack, Confluence). 

Audience:

• This introductory-level course ideal for experienced Systems Administrators brand new to Jira who are looking to incorporate JIRA into their suite of management tool

Prerequisites:

• This introductory-level course ideal for experienced Systems Administrators brand new to Jira who are looking to incorporate JIRA into their suite of management tools.